Orders are typically processed by our small team within 3-5 business days after payment confirmation. During high-volume periods (holidays, special launches, etc.), processing may take up to 7 business days. You'll receive an email once your order has been processed & shipped.

Domestic Shipping (United States): We offer simple, affordable shipping on all orders.

• $8 flat rate shipping + $2 for each item (Ex: 2 hoodies = $12 shipping)

• Orders typically arrive within 7-10 business days

International Shipping: Due to our small team capacity, we are currently unable to ship outside the US.

We accept returns only in the following circumstances:

• Defective items

• Damaged items received

• Incorrect items shipped

Returns must be initiated within 10 days of delivery. Unfortunately, we cannot accept returns for:

• Items that have been worn, used, or altered

• Items without original packaging

• Items purchased on sale or with discounts

• Items returned without prior authorization

To be eligible for a return, please email us at info@meganvalentine.com with photos of the issue and your order number.

Exchange Policy

We offer exchanges only for defective or damaged items, or if you received an incorrect item. Size exchanges are very limited & considered on a case-by-case basis, as we are a small team with limited inventory.

How to Request a Return or Exchange

1. Email info@meganvalentine.com with your order number, photos of the item, and reason for return/exchange within 14 days of receiving your order

2. Our team will review your request & provide instructions if approved

Questions about our policies or need assistance with an order? Please contact our team:

• Email: info@meganvalentine.com

• Response Time: Please allow 2-3 business days for a response